Final cleaning costs is € 40 to be paid cash separately.

The deposit has to be given upon arrival is € 150. It must be deposited in cash and will be returned upon check-out.

The linen for the beds and the bathroom is provided by us on arrival but is not placed. If you stay for more than a week a new set is brought to you every 7 days.

The kitchen is equipped for use, pots and pans that will be delivered to you at the reception upon check-in and must be returned to the reception upon check-out.

Pets are not allowed in the Safaritent.

Are included in our offers:

– Wi-fi in tents and common areas

– Use of the swimming pool

– Use of parking area

– Utilities (water, electricity and gas)

– Bath towels upon arrival (face towel and shower towel)

– Linen for the beds upon arrival (sheets, pillowcases and blankets)

– Cooking equipment

– Use of the barbecue

The following are to be requested separately:

– Camping cot 14 € / week

– Extra change of towels 3 € per person

– Extra bed linen change: 1 square 4 €, 2 squares 6 €

– Use of the washing machine € 3 per wash

– Breakfast and dinner can be booked daily or you can ask for a quote for the whole period.

Any cancellation must be communicated and confirmed in writing to the administration of Il Girasole Village. The cancellation is effective from the date that Il Girasole Village has received the message with the request.

A canceling tenant owes Il Girasole Village the following amounts:

• You can cancel your stay up to 21 days before the arrival date (weekend and holidays included), 100% refunded;
• If canceled from 21 to 8 days before the arrival date, 70% will be refunded and the remaining 30% will be retained;
• If canceled from 7 to 4 days before the arrival date, a 50% refund will be made and the remaining 50% will be retained;
• In case of cancellation from 3 days up to and including the day of arrival, the full balance will be retained;

*With every cancellation there is an administration fee of € 45

In case of cancellation due to force of the majority in relation to the Covid-19 emergency (your residential area in quarantine, tested positive in the 10 days prior to the arrival date or other related reasons that caused the trip to be prevented) that can be documented: your deposit will be converted into a voucher with a validity of 1 year.

The voucher can be handed to another member of the family of the reservation holder.

• The cancellation must be done by email and if it is sent close to one of the previous deadlines, it is recommended that you call to ensure it has been received.
• From the moment you send the cancellation for Covid-19 Emergency reasons, you have 5 days to send us all the documentation that prevents travel (self-certifications are not accepted).
• The refund will be made within 14 days from the date of acceptance.
• The reimbursement is done by bank transfer in the name of the tenant.
• All personal documents received will be treated with respect for privacy and once the validity of the request has been established, they will be permanently deleted from our systems.

If you want to go on holiday, but you are afraid: to be stuck at home at the last minute due to a possible lockdown and / or a positive corona test and risking the investment of your holiday, it is advised to choose for the “Covid-19 Money Back Guarantee”. Since no company insurance covers these eventualities, this option is for you.

With a supplement of 10% on the cost of the stay, this option will give you back the money you paid for your holiday (excluding the cost of the “Covid-19 MoneyBack Guarantee” option).

If you can no longer come to us due to force majeure or contamination related to the Covid-19 emergency: with this option you can cancel your holiday up to the midnight of the day before the arrival date.

• The option “Covid-19 Refund” can be purchased up to 21 days before the arrival date.
• The cancellation must be done by email and if it is sent close to one of the previous deadlines, it is recommended that you call to ensure it has been received.
  From the moment you send the cancellation with the “Covid-19 MoneyBack” option, you have 5 days to send us all the documentation that prevents travel (self-certifications are not accepted).
• The refund will be made within 14 days from the date of acceptance.
• The reimbursement is done by bank transfer in the name of the tenant.
• The cost of the “Covid-19 MoneyBack” option is billed at the time the refund is issued.
  The cost of the option “Covid-19 MoneyBack” will not be refunded if the option will not be used.
• All personal documents received will be treated with respect for privacy and once the validity of the request has been established, they will be permanently deleted from our systems.